Solution · ML & AI Ops

Keep AI working in the real world.

Most AI programmes launch one model and stall on the second. ML & AI Ops is the difference between AI that keeps earning after launch and a shelf of impressive demos.

The challenge

AI stalls after the pilot.

The first model ships on heroics: one team, one launch, everyone watching. Then the data drifts, the author leaves, and the second model never makes it out — the programme quietly becomes a shelf of demos.

Meanwhile every function is adopting AI tools on its own — with no shared access control and no record of what acted on what.

Our approach

Operate AI like the software it is.

We put the operational machinery around your models and AI tools — deployment patterns, monitoring, retraining, versioning, audit trails — so reliability is a property of the platform, not of the person who built the model.

The same discipline covers the AI tools your teams use every day: approved, governed, logged — innovation with the shadow IT taken out.

What it buys you

AI that stays live and keeps paying back. Faster from experiment to production. Failures caught by monitoring, not by the business. A team that can grow the model portfolio without growing the headcount.

When to start

Mid to late maturity. The right time is the second model — when you realise the first one's deployment process won't scale.

Use cases & how we solve them

Where this lands in practice. Each row opens with the detail — and what it buys you.

01
MLOps

Model life-cycle & deployment

Training, evaluation, promotion, deployment and rollback. Shadow runs and A/B as standard. One pattern across the portfolio.

  • Training, evaluation, promotion, rollback — one pattern across the portfolio
  • Shadow runs and A/B as standard before anything touches customers
  • Every model versioned with its data and code

The payoff. Shipping a model becomes routine, not an event.

02
MLOps

Drift, performance & data-quality monitoring

Statistical drift detection, recall / precision tracking, data-quality SLAs. Alerts that mean something.

  • Statistical drift detection on inputs and outputs
  • Recall and precision tracked against business thresholds
  • Data-quality SLAs with alerts that mean something

The payoff. You find out the model degraded before your customers do.

03
MLOps

Model governance & audit

Model cards, lineage, decision logs, regulator-ready packs. Defensible in writing, not just in conversation.

  • Model cards, lineage and decision logs maintained as artefacts, not archaeology
  • Regulator-ready packs assembled from what already exists
  • Approvals and sign-offs recorded where auditors look

The payoff. The regulator's visit is a walkthrough, not an excavation.

04
AI Ops

Governed AI tooling for every function

Finance, legal, marketing and ops all want AI — and will get it with or without you. We roll out approved AI tools per function on your data, under one umbrella: access control, usage policy, audit log. Innovation with the shadow IT taken out.

  • Approved AI tools per function, on your data, under one umbrella
  • Access control, usage policy and audit log shared across all of them
  • New tools onboarded through a path, not through a workaround

The payoff. Innovation keeps its speed; shadow IT loses its reason.

05
AI Ops

Assistant & agent operations

Assistants and agents need running, not just launching — quality evaluations, guardrails, prompt and version management, and a clear record of what acted on what. The operational discipline of software, applied to AI.

  • Quality evaluations and guardrails run continuously, not just at launch
  • Prompt and version management, with a record of what acted on what
  • Incidents handled like software incidents — detected, triaged, learned from

The payoff. The assistant your business relies on stays reliable.

06
AI Ops

AIOps on the platform itself

AI watching your systems: anomaly detection on pipeline and platform metrics, agent-assisted root-cause, predictive scaling. Quieter alerts, faster recovery, incidents found before the morning stand-up.

  • Anomaly detection on pipeline and platform metrics
  • Agent-assisted root cause and predictive scaling
  • Alerting tuned down to signals, not noise

The payoff. Incidents found before the morning stand-up.

Proof

How we deliver it

Through the Moberg Delivery Framework — the same five stages, governance and engineering standards we run on every engagement, from business case to long-term run. Microsoft and Databricks have both independently validated the practice underneath — but judge us on the second, fifth and twentieth model still alive in production.

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